Right of withdrawal and cancellation policy

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day the buyer receives the delivery of the goods.

• In the case of a sales contract: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.

• In the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods .

• In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or last piece.

• In the case of a contract for the regular delivery of goods over a fixed period: on which you or a third party other than the carrier nominated by you have taken possession of the first goods.

• If several alternatives come together, the most recent point in time is decisive.

• In order to exercise your right of withdrawal, you must contact us (EQUINISTA, Birgit Schrenk, Bahnhofstraße 14 18055 Rostock +49 381 5108631 info@equinista.eu) by means of a clear statement (e.g. a letter sent by post, fax, or email). inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

• To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

• Consequences of revocation

• If you cancel this contract, we will refund to you all payments we have received from you, including delivery costs (except for additional costs arising from you choosing a method of delivery other than the cheap standard delivery offered by us have chosen), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the refund until we have received the goods back.

• You must return or hand over the goods to EQUINISTA Bahnhofstraße 14 18055 Rostock +49 381 5108631 info@equinista.eu immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

• You bear the direct costs of returning the goods.

• You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Custom made:
According to §312d, there is no right of withdrawal for sales contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to the personal needs of the buyer (e.g. dimensions, shapes, colors, or any individual changes according to your wishes)

End of revocation